Travel & Hospitality
Travel & Hospitality
Industry Overview — Travel & Hospitality
We help hotels, airlines, OTAs, tour operators, and F&B brands deliver seamless guest journeys. From bookings and dynamic pricing to check-in, loyalty, and property operations—our platforms reduce friction, grow revenue, and upgrade the end-to-end experience across web, app, and on-site touchpoints.
- 7+Years in TravelTech
- 70+Deployments & Integrations
- 99.9%Typical Uptime Targets
Common Challenges
- Fragmented CRS/PMS, channel managers, and POS systems
- Rate parity issues and low conversion on mobile
- Manual check-in/ID/KYC and front-desk bottlenecks
- Limited view of guest profiles, loyalty, and upsell
- Operational silos across housekeeping & maintenance
How We Help
- Composable, API-first stack across CRS/PMS/GDS/Payment
- Fast booking UX, wallets, BNPL, and fraud controls
- Digital check-in, e-KYC, keyless access & self-service
- CDP-driven loyalty, personalization, and offers
- Ops apps for rooms, work orders, and inventory
What We Build
- Booking engines & mobile apps (hotel/air/experiences)
- PMS/CRS integrations, channel manager, & rate parity
- Revenue management dashboards & dynamic pricing
- Guest apps: check-in, chat, concierge, and upsell
- POS, restaurant/spa, housekeeping & maintenance flows
Our Process
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1DiscoverGuest journeys, ops KPIs
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2DesignFlows, UI/UX, integrations
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3BuildSprints, CI/CD, QA
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4LaunchCutover, training
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5ScaleOptimization, support
Tech Stack
PMSCRSChannel Manager
GDS (Amadeus/Sabre/Travelport)NDCOTA APIs
Next.jsReactNode.js
GraphQLPostgreSQLRedis
PMSCRSChannel Manager
GDS (Amadeus/Sabre/Travelport)NDCOTA APIs
Next.jsReactNode.js
GraphQLPostgreSQLRedis
StripeRazorpayUPI
Apple/Google PayPCI-DSSCDP
GA4/GTMBigQuerySnowflake
Keyless/IoT LocksHousekeepingWork Orders
StripeRazorpayUPI
Apple/Google PayPCI-DSSCDP
GA4/GTMBigQuerySnowflake
Keyless/IoT LocksHousekeepingWork Orders
“Bitlynus unified our PMS/CRS, launched digital check-in, and optimized pricing. Guest NPS and direct bookings jumped within weeks.”
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