Government & Public Sector

Industry Overview — Government & Public Sector

We partner with ministries, agencies, local bodies, and public enterprises to modernize citizen services, streamline program delivery, and improve transparency. From e-Gov portals and case management to secure identity, payments, and data platforms—we deliver compliant, scalable, and user-centric solutions that work across departments and devices.

7+Years Delivering Public Projects
70+Platforms & Integrations
99.9%Typical Uptime Targets

Common Challenges

Legacy systems and siloed data across departments
Complex compliance, auditability, and data governance
Security, identity, and access control at scale
Accessibility & multilingual needs for diverse users
Procurement cycles and change management

How We Help

API-first architecture with interoperability standards
Strong identity (SSO, SAML/OIDC), RBAC & audit trails
WCAG 2.1 AA accessibility and multilingual UI
Secure cloud, DevSecOps, and observability by design
Data quality, lineage, and governance frameworks

What We Build

Citizen service portals & mobile apps
Permit, licensing & grievance/case management
Public data portals & open-data catalogs
Payments, e-sign, and document workflows
GIS maps, dashboards, and program analytics

Our Process

1

DiscoverStakeholders, policy, KPIs
2

DesignService maps, UX, standards
3

BuildAPIs, integrations, QA
4

LaunchCutover, training
5

ScaleMonitoring, support

Tech Stack

Java.NETNode.js PythonPostgreSQLOracle ElasticsearchKafkaCKAN AWSAzureGCP Java.NETNode.js PythonPostgreSQLOracle ElasticsearchKafkaCKAN AWSAzureGCP

SAMLOpenID ConnectKeycloak PKI/e-SignISO 27001SOC 2 OWASPWCAG 2.1 AAOpenAPI ArcGISQGISMapbox SAMLOpenID ConnectKeycloak PKI/e-SignISO 27001SOC 2 OWASPWCAG 2.1 AAOpenAPI ArcGISQGISMapbox

“Bitlynus enabled us to launch citizen services across web and mobile with strong security and accessibility. Turnaround time and transparency improved significantly.”

— Program Director, State Digital Mission

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